Question 1

How do I order?

Accepted Answer

Hey sugah! Pick your small-batch treats right here on the site. We bake fresh to order, so follow the checkout prompts to select your pickup date and lock in your order before our oven window closes for the week.

Question 2

How much notice do you need?

Accepted Answer

Every single order gets the time, care, and quality standard it deserves—no mass production or pre-baked stock around here. Any required lead times and pickup/delivery windows are clearly shown before you checkout based on the items you select.

Question 3

Where do I pick up my order?

Accepted Answer

Available pickup locations and times appear right during checkout. Once your order is locked in, your exact pickup window and details will be sent straight to your order confirmation.

Question 4

Do you offer delivery or shipping?

Accepted Answer

Any available local delivery or shipping options will populate automatically at checkout for eligible items and locations. If it’s available for your batch, you’ll see it right there!

Question 5

How can I pay?

Accepted Answer

Payment methods are shown right before you finalize checkout and will be summarized in your order confirmation. Simple, secure, and instant so we can get right to heating up the oven!

Question 6

Can I change or cancel an order?

Accepted Answer

Because we bake in small, intentional batches and prep ingredients specifically for you, changes depend on where we are in the baking schedule. Reach out using the contact details in your order confirmation right away, and we’ll see what’s possible.

Question 7

Where can I find ingredient and allergen info?

Accepted Answer

Quality standards are everything to us. Check the product details on each item's page for ingredient info. If you have a specific allergy question before ordering, send us a quick note—we’re happy to clarify before your order hits the kitchen!

J.R.'s Candy Wheel

The Kitchen Notes